Plants are delivered Monday-Wednesday to avoid the potential for sitting around the postal depot over weekend. Plants don't like that!
Your plants will be packaged carefully and sent via Royal Mail. Larger packages may be sent via courier.
Should your plant arrive to you in less than ideal condition, please do get in touch and we will arrange a replacement to be sent to you.
Plants are living items, and require a certain amount of care. Sprout will not be held responsible for plants that suffer from neglect or overwatering. However, we are always happy to troubleshoot and advise.
Returns for live plants are not accepted.